SAP Daily Support

Atika Ltd. is engaged with the daily SAP support to clients for their overall SAP landscape maintenance, specific functions and applications, and emergency situations. We cover functional and technical support in wide areas of SAP modules and third -party solutions, such as SAP Sales and Distribution (SD), Material Management (MM), Finance (FI/CO), SAP Customer Relationship Management (CRM), SAP CRM Desktop connection 2.X, Project Systems (PS), Plant Maintenance (PM), EDI.

Address:

Sofia, Bulgaria

Phone:

+359 2 865 14 93

Email:

office@atikabg.com

Website:

www.atikabg.com

We strive for business satisfaction and return on investment in support by strictly following the below steps:

Even when we have not implemented your SAP system, we can still troubleshoot and provide solutions to your specific problems. Our Service Level Agreements ensure quality and predictable cost of support engagements that lead to tangible results.

Allocation of appropriate resources for best results on time

Carry out support

Functional and technical analysis of request/s including previous experience on a similar issue

Client’s approval of estimated efforts

Receive and register client’s request/s

Prioritization of requests

Estimation of needed efforts for providing solution/s

Monitor support process and Quality assurance of services

Documentation of implemented solutions

Get in Touch

Have a question about our SAP services or want to discuss your project needs? We’re here to help. Whether you’re looking for implementation, support, or expert advice, our consultants are ready to provide personalized solutions. Fill out the form and we’ll get back to you as soon as possible. Let’s build the right SAP strategy for your business together.